Shipping policy
Order Processing Time
All orders are processed within 1–5 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery time depends on your location:
- USA / UK / Europe: 7–15 business days
- Asia / Middle East: 10–20 business days
- Rest of the World: 15–30 business days
Please note: delivery time = processing time + shipping time.
Delays may occur due to customs, holidays, or courier issues.
Shipping Charges
- Shipping costs are calculated at checkout based on your location and order weight
- Free shipping may be available on selected promotions or minimum order value
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking number.
You can track your order using the provided tracking link.
Worldwide Shipping
We ship worldwide.
If your location is not serviceable, our team will contact you.
Customs, Duties & Taxes
- International orders may be subject to custom duties or taxes
- These charges are not included in the product price
- Customers are responsible for paying these fees
Shipping Delays
We are not responsible for delays caused by:
- Customs clearance
- Weather conditions
- Courier service issues
- High order volume
Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or lost, please contact our support team.
We will investigate and provide a replacement or solution where applicable.
Contact Us
If you have any questions about shipping, please contact us via our support email.